Miele W1 WCE Series

After decades of machines bouncing around, smelling foul and having assorted problem we lashed out and bought a Miele. Calm, you hardly know its on; water efficient, we are on tanks; and does a perfect job. Worth paying the extra for a quality machine.

We purchased the model 3 weeks ago and after only 2 cotton washes, we went to use it a third time and the entire screen is non responsive! We can use the dial to turn the machine to cotton but then can't select the RPM, temperature, colours/whites or...