Topaz SignatureGem LCD1x5 T-L462-HSB - Signature terminal - 11.2 x 3.3 cm - electromagnetic - wired - USB

Calling their technical support was very effective. We received replacement pens for two defective units (out of 50 or more), and tech support talked us through replacement.

We Have 3 of these in Use & have some minor issues like drives for windows 7 & SignmeinReport, The support that you recieve from Topaz Systems is the worst, can't call anybody, Emails take days to return, and have never recieved an answer.

Use them in a hospital they work great. The only thing that would be better is a wireless sig pad were constantly having the usb cable pulled from the pc and have to replace after a few times.