I was stunned to see these 2 negative reviews on this fabulous dishwasher. This is the 5th I have owned and I will never go back to anything else. I do not understand why anyone is having issues with the rack. They simply snap into place "up" to load...

So far I HATE this dishwasher and will probably be returning it. The quiet factor is great; as for dishwashing effectiveness I haven't used it enough yet to judge BUT THE DISHWASHER RACK IS BASICALLY NONFUNCTIONAL. Good luck loading it up with dishes. ...