The only problems experienced with the freezer have been needing tobrescrew the door handle and occasionally needing to remove ice build up from below the lowest bin. I eally like the clear plastic bins. The temperature display is a very nice touch,...

Had the unit 2 years and 3 days out of warranty the auto defrost is not working. Hisense would not cover costs for service despite if failed during a public holiday. Had it repaired and within 8 weeks have the same problem. Would not buy another...

This freezer worked well for 1st 18 months but does not defrost now and stops freezing every few months to be switched off to defrost befor using again - absolute rubbish !! Don't buy any hi sense ! Once you manually defrost it it irks again for a...

Same situation after 3 years freezer is not working, had to throw so much food away as I buy meat in bulk. When you buy an appliance you expect it to last more than three years. This is ridiculous after reading similar stories I am not sure I want it...

You can stack heaps of food in the nice clear draws, but don't try and take things out,because the draws fall off their runners,and you can't get them back in Terrible design.Works well but those pull out draws yuck.Freezer looks smart with a...

I was wondering if your freezer that was working so well back in 2012 is still working? We bought ours in 2012 and has worked well until now, but here I am having the same issue as everyone else has had & a freezer full of lost food :( The alarm light...

The same happened to me: the Alarm light came on and everything in the freezer defrosted. Now I am afraid it will happen again and again like with other customers. The freezer is a year old. Will see how Hisense is handling this.

I have had my freezer for just over 3 years and for the 3rd time my freezer has thawed itself when it is full to capacity with food. The next day when we went to bag the food to take to the tip it had refrozen. Not sure how many times this may have...

I have owned this freezer for 14 months, and poof. It just died and yep. You guessed it. Full of food. I admit Hisense weren't to bad to deal with over the phone and I did get a tech to show up at the house within a week. What I am annoyed about is he...

After 2 years, freezer defrosted and we lost all our recently harvested fruit and vegies. Hisense were very rude and un-coperative. They knew what was wrong with it without having it checked by service technician, so obviously an ongoing, common...