alaTest has collected and analyzed 2 user reviews of Ebac PowerPac 21 from Amazon.co.uk. The average user rating for this product is 1.0/5, compared to an average user rating of 4.0/5 for other products in the same category on Amazon.co.uk.

Had the same problem others have experienced with leaking. Great customer service around the problem though; model was picked up immediately to be fixed and when the same problem recurred it was picked up and replaced straight away.The new one is...

We have suffered the dreaded Powerpac leak. The first time drenched our new carpet! Fortunately we run the replacement on a large tray as it too poured water out a week ago. The replacement is due tomorrow but after that we will opt for the refund and...

After reading Which? reviews, I splashed out on one of these in March 2013. It worked like a dream for a few weeks, then it began freezing over inside the back, and flooding my carpets, so I returned it for repair. Repeatedly. Finally, in October 2014...

Already having two EBAC dehumidifiers (2200 & 2650e),which have performed well for many years, for the utility room and the landing, we were looking three years ago for another for the dining room where we have two walls of Ladderax book shelving.We...

I bought one of these it has been back under warranty twice it leaks is noisy and useless. Although ebac have repaired it i have a carpet that is stained and I am worried it will do it again. I have now bought a delonghi and will not buy ebac again....

Bought in November 2013 after reading 'Which? best buy report' It is a little bit noisy and I like the boost features, and it does seem to work well, when it is working properly. However it does have a tendency to stop pumping the water up to the water...

As a result of your comments here Ebac have got back to us with a response on the issues highlighted and their investigation has uncovered the following . “A variation was found in the sealed filter component inside the refrigeration circuit which we...

Bought on the basis of which's review. It has been returned 3 times and replaced once because of leaking. I have just returned it again. This is the worst domestic item I have ever bought - the sad thing is it is very efficient but the design must be...

Thanks for your comments – we do take all member feedback very seriously and use the information we receive to both inform our future test programmes and to help other members in their choice of products. Here is an update on what we are doing about...

We bought one of these dehumidifiers from eBac to assist with drying the washing. When it worked, it was quite effecvtive. However, we had to have it repaired/replaced on a number of occasions. One frequently iced up and another leaked all over our...